Delivery

At checkout we calculate the cost of shipping based on your specific order. Simply log in to your account and add products to your basket to see the delivery cost to your location at checkout.

Cut-off Time

Our cut off time for shipping is 14:00 UK time (Monday – Friday). Any orders received before this time will be shipped out on the same day and will be delivered according to the delivery time for the address entered at checkout. Orders received after 14:00 on Friday and over the weekend will be dispatched on Monday.

Tracking

One you successfully check-out you will receive an order confirmation email. When your order ships, you will get an email with your tracking information on it where you can find real-time updates on your order location. If there are any problems, please call our main

Pre-Orders

For any items that are pre-ordered, please refer to the expected shipping time you see at checkout. If there are any further delays to this, we will get in contact as soon as possible. If your checkout basket includes both pre-order items and items that are currently available, we will ship all items that are currently in stock upon order confirmation. The pre-order items in the order will then ship at a future date, on their delivery to our warehouse. You will receive two emails, one when each part of your order ships out.

If required, we will reach out to you directly to confirm shipment dates and any other details.

Orders to the UK (excluding Ireland):

We charge GBP £2.50 per carton (minimum shipping fee of £5):

Next working day delivery for all orders placed before 14:00 (UK time) excluding Bank & Public holidays. Please note we cannot 100% guarantee next day delivery.

Number of cartons ordered

Delivery Charge

1

£5

2

£7.50

3

£10

4

£12.50

5

£15

6

£17.5

7

£20

8

£22.50

9

£25

 

Orders to Ireland and Northern Ireland:

We charge GBP 7 per carton (minimum shipping fee of £20):

1-2 business day delivery for all orders placed before 14:00 (UK time) excluding Bank & Public holidays. Please note we cannot 100% guarantee next day delivery.

Number of cartons ordered

Delivery Charge

1

£    20.00

2

£    20.00

3

£    21.00

4

£    28.00

5

£    35.00

6

£    42.00

7

£    49.00

8

£    56.00

9

£    63.00

 

Europe

We charge a flat carton rate per country. Please see the below table to see the price per carton ordered in your country.

Please note that all priced quoted below are in Great British Pounds and will be converted to your currency of choice at checkout. Shipping prices are subject to change and may be different to below quoted prices at checkout.

PRICE COUNTRIES
ZONE 1 £15 BELGUIM, LUXEMBOURG, NETHERLANDS
ZONE 2 £17 FRANCE, GERMANY, GUERNSEY, JERSEY, MONACO
ZONE 3 £20 AUSTRIA, DENMARK, FINLAND, ITALY, PORTUGAL, SAN MARINO, SPAIN, SWEDEN
ZONE 4 £22 ANDORRA, BULGARIA, CROATIA, CZECH REP, ESTONIA, GREECE, HUNGARY, LATVIA, LITHUANIA, POLAND, ROMANIA, SLOVAKIA, SLOVENIA
ZONE 5 £24 GIBRALTAR, LIECHTENSTEIN, NORWAY, SWITZERLAND

 

USA and Rest of World

We have currently suspended our shipping to these countries. We will be bringing this service back shortly, please check again soon.

Important notice:

All delivery times quoted are estimates only.

If we fail to deliver within a reasonable time after the quoted delivery time, you may (by informing us in writing) cancel the contract, however: you may not cancel if we receive your notice after the goods have been dispatched; and if you cancel the contract, you can have no further claim against us under that contract.

If you accept delivery of the goods after the estimated delivery time, it will be on the basis that you have no claim against us for delay (including indirect or consequential loss, or increase in the price of the goods).

We may deliver the goods in instalments. Each instalment is treated as a separate contract.

We may decline to deliver if: we believe that it would be unsafe, unlawful or unreasonably difficult to do so; or the premises (or the access to them) are unsuitable for our vehicle.